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Resort Information

Westgate Smoky Mountain Resort & Spa
915 Westgate Resorts Rd.
Gatlinburg, Tennessee 37738
Map & Directions
Owner Reservations
(800) 925-9999
Rental Reservations
(877) 819-4028
Vacation Packages
(800) 801-6904
(865) 430-4800

Guest Services

Westgate Smoky Mountain Resort & Spa takes pride in creating the ultimate vacation setting and offers a variety of amenities and activities for all of our guests to enjoy. Visit the Great Smoky Mountains National Park or refresh yourself at Westgate's Wild Bear Falls, a 60,000 sq. ft. indoor, climate-controlled water park located on the resort. After a long day of fun-filled adventures treat yourself to a deep tissue or hot stone massage by our fully licensed staff at Serenity Spa.

  • 24-Hour Front Desk & Security
  • Business Center
  • Wireless Internet Access
  • Two Heated Outdoor Pools
  • Two Hot Tubs
  • Spa
  • Water Park
  • Fitness Center
  • Resort Dining
  • 24-Hour Marketplace
  • Dry Cleaning & Laundry Facilities
  • Activities Program
  • Bear Foot Game Room
  • Attraction Tickets Desk
  • Playground
  • Trolley Service to Gatlinburg and Pigeon Forge
  • Pet Friendly
  • Non-Smoking Resort
  • Spa

    Boasting a full menu of rejuvenating spa treatments and salon services, Serenity Spa by Westgate at Westgate Smoky Mountain Resort & Spa is a unique and unprecedented resort spa. Specializing in body wraps and treatments featuring our results driven and rejuvenating treatments, Serenity promises quite an experience for its guests.

    Find out more about Serenity Spa by Westgate
  • Water Park

    Wild Bear Falls is the largest indoor/outdoor water park in the South and the fifth largest water park in the United States! Approximately 300,000 gallons of water flow through the park daily. Enjoy comfortable conditions year round at Wild Bear Falls, which boasts a state-of-the-art retractable roof.

    Find out more about Wild Bear Falls Water Park
  • Resort Dining

    Taste some award winning BBQ from Westgate Smokehouse Grill or catch a game on one of the flat screen televisions while enjoying some buffalo wings at the Mason Jar Lounge. Stock up on groceries and snacks at the Marketplace, stop by the Roaring Fork Snack Bar for a flame grilled burger, or enjoy hand stretched New York Style Pizza from the Westgate Smokehouse Grill, Mason Jar Lounge, or for delivery direct to your cabin. Catering and Room Services are also available.

    See all dining options
  • Activities Program

    Are you ready for fun? Well, get set! We're ready to put you in motion! Whether you are young, or young at heart, our activities program is designed for everyone. Take a moment to review the resort activity guide for an abundance of daily activities available to you and your family during your stay at the Westgate Smoky Mountain Resort & Spa. Join us for the Movies-N-Moonlight.

  • Bear Foot Game Room

    Located on the 1st floor of the Lodge, is our state-of-the-art game room, which features an amazing array of the latest arcade games to challenge all ages and every skill level. Many of the games of skill reward players with credits they can redeem for a large variety of prizes at the redemption counter.